JLB JOB BOARD: Medical Receptionist

Medical Receptionist Michigan Orthopedic Specialists - Dearborn, MI

Michigan Orthopedic Specialists is currently searching for an EXPERIENCED Front Office Associate.

We are currently looking for an experience Front Office Associate (Medical Receptionist) for our busy Orthopedic Specialist clinic in Dearborn, MI. We are seeking an associate with at least 1-2 years of SOLID prior experience in a same/similar specialty setting. Individual will work in one or more of the following areas of the office: check-in/check-out, medical records, transcription, authorizations, ins verification, phone center, scheduling.


You will perform a wide variety of duties, that include, but are not limited to:

Greeting patients and visitors, answering questions

Completing the check-in process.

Answers telephone calls

Schedules office appointments

Obtains & processes referrals/authorizations

Prepares charts for new patients

Ensures that proper patient forms are complete, current and entered into the system

Processes medical records requests

Tracks and documents "no-show" patients

Monitors patient waiting area and straightens up as needed

Collect co-pays/balances and ensures balanced drawer daily

Obtain authorization & schedule appointments for outside testing

Schedules follow up appointments

Provide back-up coverage and assists in daily office routine when needed in other areas

Monitors and maintains front office equipment/office supplies

Successfully meets department specific skill sets

Works well with patients, physicians and other MOS employees

Complies with all standards of behavior set forth by MOS

Adheres to policies and procedures set forth in the MOS Employee Manual

Adheres to the MOS attendance policy

Follows HIPAA, OSHA and Compliance Plan regulations

Other duties as assigned


Must have 1-2 years of prior experience in a medical front office

Excellent telephone skills

Must be proficient in Word and Excel

Prior EHR experience a plus

Excellent customer service, team player mentality, with attention to detail

Flexibility with hours and must be able to work from our satellite locations as necessary


Must be high school graduate/GED

Graduate of Allied Health Training Program or Associate Degree or higher preferred

Pay commensurate with experience. Competitive benefits package includes medical, dental, life and 401(k) plan, in addition to Paid Time Off and Holidays.

Please send cover letter with resume and salary history to be considered. We do look for stable past work history.

Job Type: Full-time

Required education:

  • High school or equivalent

Required experience:

  • Medical Receptionist: 1 year

Apply HERE

Kirby Gwen

Kirby Gwen

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