Patient Coordinator/Scheduler Bright Side Dental - Bloomfield Hills, MI

Bright Side Dental is a growing company. We are looking for a patient coordinator/scheduler to work in our Communication Center. The Communication Center is a call center environment in which you are the first point of contact to our new patients. You will also be reaching out to our existing patients to schedule appointments. This position is full time and involves working evenings and Saturdays. Most shifts during the week are 11pm-8pm and 9:30am-7pm every other Saturday.


  • Receiving inbound calls from new and existing patients
  • Properly scheduling patients
  • Answering basic questions regarding dental procedures and office policies
  • Communicating important information to the proper individual/practice-Looking into accounts and/or charts to gather knowledge on the patient
  • Answering LiveChats and emails using proper spelling and grammar


  • HS Diploma or equivalent
  • 18+ years of age
  • Upbeat personality
  • Ability to work in a team environment
  • Ability to take initiative
  • Personable & professional phone demeanor
  • Reliable
  • Pays close attention to detail
  • Knowledge of computers and Microsoft Office
  • Adequate keyboard skills
  • Customer Service or Dental Office experience preferred


  • Full Time
  • Health & Vision insurance
  • Dental discounts
  • Paid Holidays & vacation time
  • Weekly/monthly bonus
  • Safe and FUN work environment

Job Type: Full-time

Required education:

  • High school or equivalent


Kirby Gwen

Kirby Gwen

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